Terms of Service

MeVn.ai Studio is a managed AI course production service. Upon receipt of a completed brief and payment, we produce a training course module to your specifications, including content, narration, slides, video (where applicable), assessment, and SCORM package, and deliver the completed module within the agreed timeline.

The Pilot is a one-time, fixed-price engagement priced at USD 5,000 (or as otherwise quoted). It covers production of one module of up to 30 minutes in duration. The Pilot is not a subscription and carries no ongoing commitment.

Starter, Growth, and Enterprise plans are monthly subscriptions billed in advance. Month-to-month contracts may be cancelled with 30 days' written notice. Annual contracts are subject to the terms stated at the time of purchase.

The standard delivery timeline is 10 business days from the date we receive (a) a completed and approved production brief and (b) cleared payment. We will notify you if unforeseen circumstances affect the timeline.

An order is placed when you submit a pilot brief form and we issue a production brief for your approval. Production commences after you approve the brief and payment is received in full.

Payment is due in full before production commences. We accept bank transfer and major credit/debit cards. Invoices are issued in USD unless otherwise agreed. All prices are exclusive of applicable taxes.

You are responsible for all taxes, duties, and levies applicable in your jurisdiction. Indian clients are subject to applicable GST.

Once production has commenced (i.e. we have approved your brief and begun work), the payment is non-refundable. If we are unable to deliver the agreed module within the agreed timeline due to circumstances within our control, we will offer a full refund or extended timeline at your discretion.

Upon receipt of full payment, all deliverables produced under these Terms — including all scripts, narration files, video assets, slide designs, assessment content, and SCORM packages — are assigned to you. You own them outright. There is no licence or royalty arrangement; the IP transfers to you completely.

You represent and warrant that any source material you provide to us (documents, images, recordings, data) is either owned by you or that you have the right to use it for this purpose. You grant us a limited licence to use your source material solely to produce your deliverables.

The AI production platform, workflows, templates, and proprietary methods used to create your deliverables remain the exclusive property of Maventra. These Terms do not grant you any rights to the underlying technology.

Unless you instruct us otherwise in writing, we may reference you as a client and use anonymised, aggregated information about your project (topic, industry, delivery format) for marketing purposes. We will not share identifiable confidential content without your consent.

Each pilot engagement and each module produced under a monthly plan includes one round of revisions. A revision round consists of consolidated feedback submitted in a single written document within 5 business days of delivery. We implement the agreed revisions and return the updated module within 3 business days.

Additional revision rounds beyond those included in your plan are available at USD 500 per round, invoiced separately.

Revisions cover corrections, adjustments, and refinements to the delivered module. Fundamental changes to the course topic, learning objectives, or target audience constitute a new brief and are treated as a new engagement.

Each party agrees to keep confidential any non-public information received from the other party in connection with the Service ('Confidential Information'). Confidential Information does not include information that is or becomes publicly known through no fault of the receiving party, or that is independently developed without use of the disclosing party's information. Obligations of confidentiality survive termination of the engagement for a period of 3 years.

We warrant that the Service will be performed with reasonable skill and care, that the deliverables will materially conform to the approved production brief, and that we have the rights to use all third-party components incorporated into the deliverables.

Except as expressly stated above, the Service is provided 'as is'. We make no warranty that the deliverables will achieve any particular business outcome, learning result, or regulatory compliance objective. You are responsible for ensuring that course content meets the regulatory or compliance requirements of your jurisdiction and industry.

We warrant that SCORM packages are produced to the published specification (SCORM 1.2 or SCORM 2004 as agreed). Compatibility with specific third-party delivery platforms is the responsibility of the Client. We can advise on compatibility but cannot be held responsible for platform-specific issues outside our control.

To the maximum extent permitted by applicable law, Maventra's total liability to you for any claim arising from or in connection with the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, revenue, or business opportunities, even if we have been advised of the possibility of such damages.

We shall not be liable for delays or failure to perform due to causes beyond our reasonable control, including natural disasters, war, pandemic, internet outages, or failure of third-party services.

You agree to indemnify, defend, and hold harmless Maventra and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) any claim that source material you provided infringes the intellectual property or other rights of a third party; or (d) any claim that your course content is inaccurate, misleading, or in violation of applicable law.

You may cancel a monthly plan subscription by providing 30 days' written notice to info@mevn.ai. Cancellation takes effect at the end of the current billing period. No refund is issued for the current billing period.

We may terminate the Service or suspend your access immediately if you breach these Terms, fail to pay invoices when due, or engage in conduct that we reasonably believe is harmful to us or other clients.

On termination, ownership of all deliverables completed and paid for up to the date of termination transfers to you. Work in progress for which payment has been received will be delivered in its current state.

These Terms are governed by the laws of India. Any dispute arising from or in connection with these Terms shall first be referred to good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be submitted to arbitration in Mumbai, India under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English by a single arbitrator agreed by both parties.

These Terms, together with the production brief approved by both parties, constitute the entire agreement between you and Maventra with respect to the Service and supersede all prior negotiations, representations, and agreements.

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised effective date. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

Failure by either party to enforce any right under these Terms shall not constitute a waiver of that right.

For questions about these Terms, contact us at info@mevn.ai.