Legal

Privacy Policy

Effective date: 25 April 2023

This Privacy Policy describes how Maventra Learning Solutions Pvt. Ltd. ("Maventra", "we", "us", or "our") collects, uses, and shares information about you when you use mevnai.com (the "Site") and the MeVn.ai Studio course production service (the "Service").

By using the Site or submitting a pilot brief, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information you provide directly

When you submit a pilot brief or contact us, we collect: your name, work email address, job title, company name, course topic and description, target audience details, language preferences, source material descriptions, and any other information you choose to include in your submission.

1.2 Information collected automatically

When you visit our Site, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected via standard web server logs and analytics tools.

1.3 Cookies

We use essential cookies to ensure the Site functions correctly, and analytics cookies to understand how visitors use the Site. You can disable non-essential cookies through your browser settings. Disabling cookies will not prevent you from using the Site or submitting a brief.

2. How We Use Your Information

2.1 To deliver the Service

We use information you submit to review your pilot brief, prepare your production brief for approval, issue your invoice, and deliver your completed course module.

2.2 To communicate with you

We use your email address to send brief confirmations, invoice notifications, production updates, revision notes, and delivery confirmations. We do not add you to marketing lists without your explicit consent.

2.3 To improve the Site

We use aggregated, anonymised analytics data to understand how visitors use the Site and to improve its content and usability.

2.4 Legal basis (for EEA and UK users)

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, our legal basis for processing your personal data is: (a) performance of a contract — to deliver the Service you have requested; (b) legitimate interests — to respond to enquiries and improve our services; and (c) legal obligation — where required by applicable law.

3. How We Share Your Information

3.1 We do not sell your data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service providers

We share information with trusted third-party service providers who assist us in operating the Site and delivering the Service — including cloud hosting (Amazon Web Services), email delivery, payment processing, and form submission handling. These providers are contractually required to protect your data and may not use it for any purpose other than providing services to us.

3.3 Legal requirements

We may disclose your information where required to do so by law, or in response to valid requests by public authorities (e.g. a court or government agency).

3.4 Business transfers

If Maventra is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal data for as long as necessary to deliver the Service and fulfil our legal obligations. Pilot brief submissions and associated project records are retained for 3 years from the date of delivery for contractual and accounting purposes. You may request deletion of your data at any time by contacting us at info@mevn.ai, subject to any legal retention requirements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and secure cloud infrastructure certified to ISO 27001 standards through our hosting provider. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. International Transfers

Maventra is incorporated in India. If you are located in the European Economic Area (EEA), United Kingdom, or Australia, your data may be transferred to and processed in India and other countries. We ensure such transfers comply with applicable data protection laws through appropriate safeguards, including standard contractual clauses where required.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data: (a) the right to access the personal data we hold about you; (b) the right to correct inaccurate or incomplete data; (c) the right to request erasure of your data; (d) the right to restrict or object to our processing of your data; (e) the right to data portability; and (f) the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at info@mevn.ai. We will respond within 30 days.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal data.

9. Children's Privacy

The Site and Service are directed at business professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at info@mevn.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Maventra Learning Solutions Pvt. Ltd.
Office #223, Reena Complex, Elk Road
Vidyavihar West, Mumbai 400008
Maharashtra, India

Email: info@mevn.ai
Phone: +91-98005-60437